Systems Implementation Training Officer
📍 Location: Melbourne South-eastern suburb with Hybrid on-site working arrangement.
📅 Duration: 3+3-month contract with potential extensions
Are you an enthusiastic Training Specialist with a passion for content development and training delivery? We are seeking a hands-on training professional to support a large-scale technology implementation project.
About the Role
As a Training Officer, you will play a key role in developing and delivering training for an ERP/CRM system implementation. You will collaborate with project teams and subject matter experts to assess training needs, develop effective learning materials, and ensure smooth knowledge transfer.
Key Responsibilities
Training Program Development
• Design and align training programs for ERP/CRM systems using the ADDIE framework.
• Develop engaging, up-to-date training content that aligns with best practices.
• Conduct training needs assessments and create targeted learning solutions.
• Collaborate with stakeholders to ensure smooth knowledge transfer.
• Act as the central point of contact for training and support.
Training Delivery & Facilitation
• Coordinate and facilitate training sessions across various formats (e-learning, virtual, blended).
• Lead training sessions to empower internal teams.
• Monitor training outcomes, evaluate effectiveness, and refine programs as needed.
• Support system change and transformation initiatives, ensuring accessibility of training materials.
Key Requirements
✔ Certificate IV in Workplace Training & Assessment (mandatory)
✔ Experience designing and delivering training for large-scale technology projects (ERP/CRM preferred)
✔ Strong content development skills, including experience with Articulate Storyline, Rise, and Camtasia
✔ Background in learning & development, system implementations, or transformation projects
✔ Experience with TechOne or similar systems (advantageous but not mandatory)
Why Join?
🔹 Work on a high-impact digital transformation project
🔹 Collaborate with experienced professionals in a dynamic environment
🔹 Opportunity for contract extensions based on project needs
If you're an adaptable and hands-on training professional looking for your next challenge, we'd love to hear from you!
