IT Desktop Support

📍 3-month contract - $40-$50 per hour
📍Unrestricted working rights reqiured
📍Melbourne CBD - on-site role

This is a fantastic opportunity for a Level 1/2 Desktop Support Analyst to join a professional services organisation, as part of one of the leading organistaions in their field.

This person should have excellent communication skills, and be capable of dealing with senior level executives.

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About you

- Excellent communication, with experience dealing with senior stakeholders.
- Hands on experience with Microsoft technologies - M365, Exchange, Teams, Active Directory.
- Experience supporting AV equipment, including setting up conference rooms
- Exprience supporting hardware issues with laptops, phones, printer issues.
- Experience offering support both remotely and in person.
- Strong troubleshooting capabilities.
- Relevant qualifications in IT or related field.

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About the role

- Providing Level 1/2 deskside support to users.
- Troubleshoot issues with desktops, notebooks, mobile devices.
- Record, update, and track helpdesk incidents and requests.
- Show excellent customer service skills while dealing with all levels of stakeholders throughout the business.



If interested, apply now!